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Friday, July 28 • 10:00am - 11:00am
408 - Social Media vs. Open Government: Similarities, Differences, and Impact on Records Management Practices

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The speakers explore the use of social media and open data by local governments in their citizen engagement initiatives. Panelists describe how the role and practices of records keepers are being influenced by these initiatives. Attendees will leave with a clear understanding of the impact of social media and open data challenges and with practical suggestions to strengthen and adapt record keeping practices to support the goals of transparency and accountability.

Franks: Social Media and Open Data: Emerging Challenges for Archivists and Records Managers
Chen: The Bright and Dark Sides of Social Media Uses in Open Government
Cranford: Case Study: Developing Frameworks for Open Data Initiatives and Social Media in Local Government

Moderator: Geoffrey A. Huth

avatar for Dr. Pat Franks

Dr. Pat Franks

Professor, San Jose State U (retired)
Pat Franks, CA, CRM, IGP is author of the book Records and Information Management and co-editor of the Encyclopedia of Archival Science. She has written and presented widely on topics of social media, cloud computing, knowledge management, digital preservation and information gov... Read More →


H. Michelle Chen

Assistant Professor, San Jose State University
Hsuanwei Michelle Chen is an assistant professor at San Jose State University's iSchool. Her research areas include data mining and social media. She is interested in how user interactions have been shaped by the networked environments. Chen earned her PhD from the University of... Read More →
avatar for Katherine Cranford

Katherine Cranford

Senior Corporate Records Analyst, City of Austin
Katherine Cranford, CRM, CIP, MSIS is the Senior Corporate Records Analyst specializing in electronic records management consultation for the City of Austin, Texas. She has administered enterprise content management systems at Llesiant (Bloomberg BNA), Demand Media and Dell Compu... Read More →

avatar for Geof Huth

Geof Huth

Chief Records Officer and the Chief Law Librarian, New York State Unified Court System
Geof Huth is the Chief Records Officer and the Chief Law Librarian of the New York State Unified Court System. Previously, he worked for decades at the New York State Archives.

Friday July 28, 2017 10:00am - 11:00am PDT
C124 Oregon Convention Center, 777 NE MLK, Jr. Blvd, Portland, OR 97232